Squarespace uses a drag-and-drop editor that simplifies the website build process. While this isn’t an issue for smaller websites, it could be problematic for large sites with deep levels of content. Squarespace limits you to one sub-navigation menu. Also, Squarespace’s Trustpilot rating is 1.5 out of 5 stars with 693 reviews, which is lower than many of its competitors. If you plan on using videos on your website, you’ll need to consider an upgrade. However, it does offer a 14-day free trial so you can try before you buy.Īll Squarespace plans have video storage limitations. It doesn’t have a free plan, which is rare for website builders. Squarespace’s Personal plan doesn’t allow you to use CSS or JavaScript, which limits the extent to which you can customize your site. Although Squarespace offers 24/7 customer support, it does not have phone support, which can be frustrating if you need immediate assistance. While there are many pros to using Squarespace, there are several downsides. And, if you need additional features, such as abandoned cart recovery or subscriptions, they can be easily added with its highest-tiered plan. Squarespace’s e-commerce features are fully integrated into most plans, which is rare for website builders. The platform also provides everything needed to create a complete website, including hosting, a custom domain name (if you don’t already have one) and email. It makes it easy to customize its award-winning templates with no coding skills. One of Squarespace’s most noteworthy attributes is its drag-and-drop editor.
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